Shipping Terms, Services, and Events Policy

Orders are shipped Monday through Friday, Current business hours are Monday- Friday 10:00AM - 6:00PM Eastern Standard Time excluding weekends, holidays and USPS holiday observances. 

It is our goal here at The Conjure Goddess LLC to help you become more spiritually aligned and grounded in your own craft and provide the highest quality handmade spiritual products. In order to protect this mission we reserve the right to deny service to any person, organization, or entity with or without notice that may interfere with this work up to and including blocking and banning from our site. 

Due to the nature of the products and services there are no refunds, exchanges, or store credit. We DO NOT accept returns, issue refunds or exchanges based on change of mind or buyers remorse. Under extenuating circumstances at our discretion on a case-by-case basis, should a refund or cancellation (after 24-hour grace period) be accepted by our management team, a restocking fee of 30% will be applied. Please be sure of what you are ordering before placing an order. All of our items are handmade to order and imbued with magical energy to suit your individual needs. All sales are final and non-refundable, which includes products, events ticket purchases, readings, and rituals.

All readings, rituals, etc. will require a minimum of a 50% deposit. All readings, rituals, etc. must be paid in full and completed within 20 days of purchase. It is your responsibility to contact The Conjure Goddess LLC to schedule a reading. Failure to do so within the given time limit will result in forfeit of the purchase and the money will be considered a donation. Should you need to reschedule contact us immediately at theconjuregoddessshop@gmail.com. All orders placed over the amount of $200.00USD will receive contract stating that you understand the terms and conditions of placing your order, as well as the terms of the company and its policy. This contract must be signed immediately after placing the order. Contracts that are not signed within 48 hours will result in cancellation of order, and a full refund will be issued to the customer.

ALL payments, deposits, and purchases are non-refundable. All communications including dates, event locations, etc., for retreats, events, etc. will be posted on all social media platforms and will be sent by email to attendees. All itineraries and information is subject to change at any moment. Upon purchasing an event ticket, you agree to signing all appropriate documents via electronic signature within 72 hours of purchase, as well as providing a hard copy signature upon the date(s) of event. If electronic signature is not provided within allotted time frame, you will be immediately refunded and forfeit your spot. In the event that you should not attend the retreat after purchasing, you forfeit all monies paid and the money will be considered a donation. By purchasing a ticket, you agree to the terms and conditions.

After orders have been placed please allow up to 10-14 business days (Monday-Friday excluding weekends , holidays and USPS holiday observances) for order processing, handling and packaging before shipment. Orders during sales DO NOT begin processing until the following business day after the end date of the sale. After orders have been processed and tracking numbers are given, please allow an additional 3-5 business days for shipping (international orders may take longer depending on destination). Orders placed after 6:00pm EST will not begin processing until the following business day. All international orders are subject to and responsible for their corresponding countries duties, taxes, and customs. The Conjure Goddess LLC is not responsible or liable for the associated fees for international orders. All sale orders will require a signature confirmation upon receiving packages. Please allow the allotted time to pass before contacting The Conjure Goddess LLC regarding your order. All inquiries about orders must be done by email only and sent to theconjuregoddessshop@gmail.com. All texts, dm's, and social media comments about orders will go unanswered.

All orders must be placed on the website. We do not offer updates/add-on's to orders once an order has been placed. If an order needs to be adjusted you will have to contact us by email within 24 hours of the order being placed for a refund and a new order must be placed instead for the adjustment. 

Although we do our best to provide the utmost care in packaging and handling your items, once your package have left our hands and arrive with the carrier they are now the responsibility of that carrier. If packages arrive damaged, ruined, stolen or they get lost in transit, please contact the carrier to file a claim, as your packages are insured. The Conjure Goddess LLC will not be responsible for your packages once they leave us. 

Mistakes happen and in the event that there is a problem with your order, please contact us within 24 hours of receiving your order so that we may assist you. Failure to contact us within that time-frame, you agree to release us from any liability with your order. Any order that has been shipped, but then returned back to us for any reason such as insufficient address, and it is deemed a customer's error, customer will be responsible for paying a reshipping fee. If customer wants a refund and in the rare occasion that a refund is granted, the refund will be the full amount minus a 30% restocking fee, shipping costs, and any discounts associated with that order.

In the event that a fraudulent charge-back, dispute, or claim should arise you, the customer, will automatically be barred any future transactions with The Conjure Goddess LLC and blocked from any and all social media handles. You also release us from any liability of any goods or services that have not been rendered to you, the customer. Please note that in any serious case or situation, you, the customer, may be subjected to pursuant of legal action.

Please note that there may be changes made to this policy at any time for any reason and we are not liable to update the customer on its changes, for it is the customers’ sole purpose to do their due diligence in reading the policy before purchasing. Once the customer checks out, they agree to these terms and conditions and they agree to any other given information stated on this website.